Useful answers before the first call

The practical questions behind a better finance decision.

Data & securityOnboardingScope & pricingPartnership

The core of the relationship

Finance support should feel clear before it feels complex.

These answers outline how Finatomics approaches delivery, security, service levels and the commercial relationship.

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Every engagement begins with a signed NDA and confidentiality protocols. Finatomics works inside your approved accounting systems with controlled, need-to-know access. Financial data is not exported or stored outside the environment you authorise.

Routine client questions receive a human response within 48 hours. Where an accounting or compliance matter is genuinely time-sensitive, it is flagged and prioritised for same-day attention.

Most clients are fully onboarded within 5–10 business days. This includes discovery, secure access, historic review, process mapping, opening-balance work and the first agreed deliverables. An accelerated 3–5 business-day route is available for urgent requirements.

Yes. We manage a structured transition with professional communication, a clear document request list, historical review, verification and a plan for resolving outstanding issues with minimal interruption to your business.

Fees are based on the work required, transaction volume, systems, reporting needs and senior input. Bookkeeping plans start from US$299 per month when billed annually. FP&A and compliance work are scoped around the business, with a transparent written agreement and no hidden charges.

Yes. Engagements are month-to-month with 30 days’ notice. Scope can scale up or down as business needs change. If you leave, we support a clean handoff with organised files, completed reconciliations and no exit penalties.

If service quality, responsiveness or agreed deliverables do not meet the expected standard during the first 30 days, the money-back guarantee applies. We will always seek to understand and make things right first.

Finatomics primarily serves growth-stage startups and small-to-medium businesses in the USA, with support also available for businesses connected to the UK, EU, Canada and Australia.

We use the 30-minute conversation to understand your current finance setup, priorities and immediate questions. Finatomics then delivers a tailored proposal within 24 hours. There is no obligation to proceed.

Still have a question?

Bring it to a conversation built around your context.

Tell us where the finance function feels unclear. We will listen, answer honestly and suggest the most useful place to begin.